Shipping Policy

Processing Time

Orders are typically processed within 2–4 business days, excluding weekends and holidays, after your order confirmation is received.

All orders are carefully prepared and shipped from Canada. You will receive a shipping confirmation email once your order is on its way.

Please note that processing times may be slightly longer during holidays, promotional periods, or other high-volume periods.

Shipping Rates & Delivery Estimates

Shipping rates are calculated and displayed at checkout.

Estimated delivery time after processing:

Canada: 3–10 business days

Delivery times are estimates and are not guaranteed. Delays may occasionally occur due to the carrier, weather, holidays, or other circumstances beyond our control.

Order Tracking

If tracking is included with your selected shipping method, tracking information will be provided by email once your order has shipped.

Lost, Delayed or Damaged Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us as soon as possible with your order number and any relevant photos.

We will do our best to assist you and, where applicable, work with the shipping carrier to investigate the issue.

Shipping Address

Please carefully review your shipping address before placing your order.

If you notice an error, contact us as soon as possible. Once an order has been processed or shipped, we may not be able to make changes or redirect the package.

We cannot be responsible for orders delivered to an incorrect address provided at checkout.